Delivery & Returns
We offer free UK delivery on orders over £200.
Orders placed will be processed the following business day. Once your order has been shipped, a shipment notification including tracking details will be sent to the email provided.
UK Standard Royal Mail Tracked & Signed - £4 ( 3-5 Business Days)
UK DHL Express - £8 (1-2 Business Days)
EU - £20.00 (2-4 Business Days)
USA - £30.00 (2-4 Business Days)
Rest of World - £30.00 (3-10 Business Days)
Europe & Rest of The World Courier: DHL a signature is required.
Orders delivered internationally and in Europe will be subject to local taxes and duties. Camilla Bloom will not incur any of these charges, this is the liability of the purchaser.
RETURNS & EXCHANGES
We accept exchanges and returns of unworn items within 14 days of the delivery date.
Return shipping charges are the responsibility of the customer.
For item(s) to be eligible:
- Item(s) must be unused, unworn, unwashed, unaltered, and undamaged.
- Item(s) must have all original garment tags attached.
- Item(s) must be returned in the packaging provided accompanied by the original packing slip.
- Returns that have been worn, used, altered or damaged will not be accepted and a refund will be refused.
Original shipping charges are non-refundable. Your return will be processed within 7 days of receipt and refunds will be credited to your original method of payment. Please note that it may take up to 14 days from the date we process your refund.
To return / exchange item(s) please email firstname.lastname@example.org for more information. In your email, please specify your order number, the reason for return / exchange and the shipping provider for the items being returned.
If you require any further information feel free to get in touch with us at email@example.com.